Warranty
Dropout Limited Warranty
Two Per Team, LLC warrants the Dropout wetsuit wringer against defects in materials and workmanship for one year from the date of delivery to the original purchaser.
What's covered
Any part that fails under normal use because of a manufacturing defect: rollers, springs, crank, gears, legs, hardware, and housing.
What we'll do
Email hello@dropoutkit.com with your order number, a short description, and a photo or video of the problem. We will ship a replacement part at no cost. If the unit can't be repaired with a part, we will replace the unit. Warranty service is by replacement, not refund.
What's not covered
- Damage from forcing an inflated, bunched, or folded section through the rollers (trapped air)
- Corrosion or seizing from storing the unit wet or without rinsing after saltwater use
- Damage from drops, impacts, modification, or use with anything other than wetsuits and neoprene or similar water apparel
- Normal cosmetic wear
- Units purchased from unauthorized resellers
How to claim
1. Email hello@dropoutkit.com (or call 619-333-0685) with your order number and photos.
2. We'll confirm coverage within two business days and ship the part or replacement.
3. If we ask for the defective unit or part back, we'll send a prepaid label.
This warranty gives you specific legal rights, and you may also have other rights that vary by state or country. For orders delivered outside the United States, your statutory consumer rights are not affected by this warranty.
Two Per Team, LLC · 1104 Camino Del Mar, Suite 1, Del Mar, CA 92014 · hello@dropoutkit.com